Our Company Values

Respect & Professionalism

• Treating others as we would like to be treated.
• Listening with the intent to understand what is being said and acknowledge that what is said is important and right from the other persons perspective.
• Responding in a timely fashion.
• Communicate calmly and respectfully with one another.

Customer Focus

• Valuing our customers by supporting them timely and attentively.
• Continuously striving to maximize customer loyalty through exceptional service from quote – order – product delivery – training.
• Making our best effort to understand and appreciate the customers’ needs in every situation.


• Commit to only what you intend to deliver.
• Accountable for delivering what you commit to.
• Communicating any potentially broken commitments at the first appropriate opportunity to all parties concerned.
• Operating in a responsible and trustworthy manner: Above the line.
• Communicating with honesty and clarity.
• Asking questions if we disagree or do not understand.
• Never saying anything about anyone that we would not say to him or her directly.

Having Fun In the Process of Building an Exceptional Team!!!

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Contact Us

Lou Querin - Sales Manager
Email: lquerin@esteam.com
Phone: 1-800-653-8338 x 2450

Miranda Himmelman - Sales/Marketing
Email: miranda@esteam.com
Phone: 1-800-653-8338 x 2452

Chris Hill - Technical Service Support
Email: chill@esteam.com
Phone: 1-800-653-8338 x 2445

Toll Free: 1-800-653-8338
Local: (403) 291-7050


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